Frequently Asked Questions - FAQ

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Frequently asked questions

Here you will find all the information you need about our 3D food printers. If you need personal advice or an offer, please feel free to contact us .

Using your own chocolate and food

With the following models you can work with your own tempered chocolate and make individual settings:

  • Procusini mini
  • Procusini Single 3D chocolate printer 
  • Procusini Performance Stack 3D chocolate printer
  • Procusini Research 

Alternatively, you have the option of working with Procusini 3D Choco Refills, see “Procusini 3D Choco Refills”.

A special feature of Procusini Research is that you can also use it to use other pasty foods of their choice, such as: dough and vegetable puree.

To be suitable for 3D chocolate printing, the chocolate should have the following properties:

Choose a highly viscous chocolate. We recommend dark chocolate or milk chocolate with a fat content of between 28% and a maximum of 39% and a cocoa content of at least 30%.

Alternatively, you have the option of working with Procusini 3D Choco Refills, see “Procusini 3D Choco Refills”.

With the Procusini Research you can print your own pasty foods, such as: Doughs. To do this, you can make individual settings for all relevant parameters such as: temperature, speed and flow rate. 

Different nozzle diameters are also available for the Procusini Research.

The food needs a pasty, homogeneous and stable consistency so that it can be extruded and retain its shape even after printing.

The particle size should definitely be matched to the selected nozzle diameter. To avoid clogging of the nozzle, the maximum particle size should always be smaller than the selected nozzle diameter.

Procusini 3D refills

Procusini 3D Choco Refills or Procusini mini 3D Choco Refills are “chocolate bars” made from a high-quality fat glaze. 

Procusini 3D Choco Refills are specially tailored to the Procusini models and deliver the best possible results. There is no need for complicated temperature control. Simply insert a 3D Choco Refill into the respective Procusini model, preheat briefly and off you go.

Ideal for all applications where simple and quick processing is more important than using your own chocolate.

Chocolate must be properly tempered before use. This requires experience in processing chocolate.

If you do not have this expertise or would like to avoid the hassle of tempering chocolate, we recommend using the Procusini 3D Choco Refills. These can be inserted directly into the Procusini. After a short automatic preheating you can start.

The yield depends on the size selected and the height of the individual object. By adjusting the object size and height, you have the opportunity to individually optimize the yield. 

The yield also depends on the Procusini model chosen. A cartridge filling of the Procusini mini is significantly smaller than that of the other Procusini models.

Procusini mini :

With one cartridge filling, for example, up to 10-12 letterings can be printed (the cartridge volume of the Procusini mini is smaller than that of the other Procusini). 

Procusini Single and Procusini Single Research :

For example, up to 30 letterings can be printed with one cartridge filling.

  • 3D Choco Dark tastes like dark chocolate and real vanilla
  • 3D Choco Milk tastes like milk chocolate, slightly sweeter than dark
  • 3D Choco White like white chocolate, with a strong sweetness
  • The remaining colors taste like 3D Choco White

Ideally, Procusini 3D Refills are stored dark and at a temperature of 15 - 20 °C

The best before date is up to 2 years depending on the production date.

Procusini Club

In the Procusini Club you have online access to numerous applications and up to 1,000 free templates, which you can also change in size and height yourself.

In addition, you can use the applications in the Procusini Club to create individual lettering and your own logos. You can also upload and use your own files.

Our philosophy is to offer holistic solutions combined with simple operation. That's why we don't just offer devices, but a system solution.

This system solution consists of the Procusini and an online platform, the Procusini Club with applications and templates. If you also use the Procusini 3D Choco Refills, these are also part of the holistic solution.

In the Procusini Club you have online access to numerous applications and up to 1,000 free templates, which you can also change in size and height yourself. There are also additional templates available that you can purchase through Procusini Credits.

The applications allow you to create your own templates, e.g. lettering and logos. 

How to create e.g. an individual lettering in which you enter the text, choose the font and specify the number of layers (and thus the height) for the 3D effect. This only takes approx. a minute. The first print can now start.

Of course, you can also work with your own files in the Procusini Club. Simply upload in STL format.

In addition, in the Procusini Club you will find tips & tricks as well as video tutorials for the individual applications.

By the way, you also benefit from the further developments of the Procusini Club, e.g. of new applications. We are also constantly expanding the template library.

With Procusini Credits you can take advantage of the following services:

  • Book individual services in the Procusini Club
  • Logo creation (20 Procusini credits)
  • Template creation (20 Procusini credits)
  • STL optimization (20 Procusini credits)
  • Purchase additional paid templates in the Procusini Club
  • For Basic Package: Subscription for Procusini Club (1 month/20 credits, 1 year/100 credits, 2 years/180 credits, unlimited 300 credits)

That's how it's done:
Pay and receive voucher code. Redeeming takes place directly in the Procusini Club. The credits will then be credited to your Procusini Club account.

The basic packages include 6 months of free access, after which you have the following subscription options:

  • 1 month: 20 credits
  • 1 year: 100 credits
  • 2 years: 180 credits
  • unlimited: 300 credits

With 300 credits, you can subsequently convert your account into unlimited access to the Procusini Club at any time.

The Starter and Premium packages include unlimited access to the Procusini Club.

The Starter and Premium packages of the Procusini models have unlimited access to the Procusini Club.

Individual lettering, use, own files and logos

Of course, you can also create your own objects such as logos and lettering in the Procusini Club.
You can find questions about this topic here.

The Procusini Club offers tutorials to help you prepare a logo with tips and tricks. If you would like to avoid this hassle - for a service fee we offer your logo for 3D printing with a Procusini model within a few days. After that, you can print it as many times as you want.

You can easily create an individual lettering online in the Procusini Club by entering the text, choosing the font and specifying the number of layers (and thus the height) for the 3D effect. This only takes approx. a minute. Save on the SD card, insert the SD card into the Procusini - done. The first print can now start.

Please upload your files to Procusini Club in STL format.

Operating a Procusini

Ease of use is important to us. NO previous knowledge is required to operate the Procusini models. 

You can access up to 1,000 templates, sorted by category, via the touch display of the Procusini models. The operator guidance is available in the languages ​​German, English, Spanish, Italian and French.

More templates can be found online in the Procusini Club. 

Of course, you can also create your own objects in the Procusini Club, e.g. lettering or logos.

You can also use Own Files. Simply upload it to Procusini Club in STL file format. There the file is automatically converted into a printable file. You can now start the first print.

You don't need any IT knowledge to work in the Procusini Club either.

The Exclusive Small Series application in the Procusini Club enables the production of a larger number of objects.

With one click, the object is reproduced repeatedly until the production area is completely filled. Very simple and efficient! Now press “Start” and the Procusini will produce a large number of objects one after the other. That saves time.

Ideal e.g. for the mise en place of events.

We would be happy to support you with tricky applications. Sometimes all it takes is a little tip to surprise guests with a great creation. Please reach out with application questions club@procusini.com  directly to our application specialists.

The Procusini is maintenance-free.

Cleaning a Procusini

Since only 3 components of a Procusini come into contact with the food during production, a Procusini can be cleaned quickly and easily within a few minutes.

With the integrated cleaning function, the stamp can be removed from the print head and wiped with a damp cloth. The stainless steel cartridge and the silicone mat can be cleaned under warm running water. That's all.

Manufacturing, warranty and delivery

Quality is important to us. All Procusini are manufactured by us in Freising, Germany, near Munich. Before shipping, each individual Procusini is 100% tested for function.

The warranty for a Procusini is 12 months.

If you have any questions or problems with your Procusini, please contact our service team directly: service@procusini.com

We are glad to be here for you. Customers worldwide value our service and the support from our application and product specialists. If you have any questions, please contact our service team directly at service@procusini.com. You will receive direct feedback from one of our product specialists.

At www.procusini.com you can order Procusini, 3D Choco Refills and accessories directly in the shop. Or find a nearby dealer in the “Dealer” menu.

We usually have a supply of Procusini in stock and can usually deliver at short notice.

We ship within 5-10 working days.

The shipping costs depend on the destination country and the size of the order. 

If you put the Procusini products you want in your shopping cart and enter your delivery address, the shipping costs will be displayed.

The Procusini are manufactured and assembled by us in Freising/Germany. After each individual Procusini has been tested, it is shipped directly from Freising.

After dispatch, you will receive an email from us with a link. This will give you tracking information and allow you to track the status of your shipment.

We ship worldwide except for a few countries.

If you have a VAT ID and would like an invoice without VAT within the EU, please contact us office@print4taste.com stating your sales VAT ID.

Questions and answers

Procusini mini 3D chocolate printer

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Procusini mini 3D chocolate printer

The Procusini mini 3D chocolate printer is ideal for getting started with 3D chocolate printing.

It is therefore particularly suitable for use in pastry shops, bakeries, cafés/ice cream parlors

Its compact design and easy operation also make it the ideal 3D chocolate printer for education.

With the Procusini mini you can use your own chocolate. You also have the option of adjusting parameters such as temperature, speed and flow rate individually to your own chocolate .

To be suitable for 3D chocolate printing, the chocolate should have the following properties:

Choose a highly viscous chocolate. We recommend dark chocolate or milk chocolate with a fat content of between 28% and a maximum of 39% and a cocoa content of at least 30%.

Alternatively, you have the option of working with Procusini mini 3D Choco Refills .

Since the Procusini mini is smaller than the other Procusini models, it uses its own Procusini mini 3D Choco Refills.

More information can be found here.

The usable printing area and printing height is 90 x 90 x 46 mm (height). The printing area is illuminated to allow observation of the printing process.

The production time depends on the object size and the height of the object.

Example 1: The “Future” lettering (77 x 39 x 4 mm) with 3D Choco takes 8.5 minutes 

Example 2: The name “Lisa” (53 x 25 x 4 mm) with 3D Choco takes 5.3 minutes

Note: the larger Procusini models print at a higher speed.

The usable cartridge volume is 15 ml and the nozzle diameter is 1.0 mm.

Due to the small production area, series production of the Procusini mini is not possible.

For exclusive small series, please choose one of the larger Procusini models.

In the Procusini Club you have online access to numerous applications and up to 1,000 free templates, which you can also change in size and height yourself.

In addition, you can use the applications in the Procusini Club to create templates, e.g. create your own lettering and logos.

You can find more information about the Procusini Club here.

Since only three components come into contact with the food during production, each Procusini model can be cleaned quickly and easily within a few minutes.

With the integrated cleaning function, the stamp can be removed from the print head and wiped with a damp cloth. The stainless steel cartridge and the silicone mat can be cleaned under warm running water. That's all.

The warranty for all Procusini models is 12 months.

If you have any questions or problems with your Procusini, please contact our service team directly: service@procusini.com

The Procusini mini is maintenance-free.

The Procusini mini 3D chocolate printer has the following dimensions: 

Width 250mm x Depth 235mm x Height 275mm.

Everything for a quick and successful start is included in the Procusini packages.

An international 12 volt power supply, 230-240 volts, 50/60 Hz with a standard plug is part of the scope of delivery. This means that any Procusini can be operated worldwide.

A room temperature of 20 - 22 °C has proven to be ideal for good printing results.

The Basic, Starter and Premium packages offer varying degrees of everything you need to get started straight away.

The available accessories for the Procusini mini 3D chocolate printer can be found here .

Questions and answers

Procusini 3D Choco printer

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Procusini 3D Choco printer

If easy handling and quick results in mise en place are more important to you than working with your own chocolate, then the Procusini 3D Choco printer is the right choice.

Ideal for events with 30 - 100 guests. 

We recommend the Procusini 3D Choco printer Performance Stack for events with 100 - 300 guests.

With a Procusini 3D Choco printer, the usable printing area and printing height is 500 x 300 x 100 mm (height).

With the Procusini 3D Choco printer Performance Stack this printing area is available twice. With unchanged space requirements.

For events with 100-300 guests we recommend using the Procusini 3D Choco printer Performance Stack.

Only original Procusini 3D Choco Refills can be processed with the Procusini 3D Choco printer. Procusini 3D Choco Refills are available in different colors and are optimally matched to the Procusini devices - with a guarantee of success.

More information about Procusini 3D Choco Refills

Do you want to print with your own chocolate ? Then we recommend the Procusini mini or the Procusini 3D chocolate printer.

For printing your own pasty foods, we recommend the Procusini 5.0 food printer .

The usable printing area and printing height is 500 x 300 x 100 mm (height)

With the Procusini 3D Choco printer Performance Stack this printing area is available twice. With unchanged space requirements.

The production time depends on the object size and the height of the object.

Example 1: The lettering “Future” (77 x 39 x 4 mm) with 3D Choco takes 3.5 minutes

Example 2: The name “Lisa” (53 x 25 x 4 mm) with 3D Choco takes 1.8 minutes

With the Procusini 3D Choco printer Performance Stack the output is doubled, i.e. two objects can be produced in the specified times.

Note: The production speed is higher than with the Procusini mini.

The usable volume of the cartridge is 60 ml and the stainless steel nozzle has a diameter of 1.0 mm

The “Exclusive Small Series” application in the Procusini Club allows the production of a larger number of objects (applies to all models except Procusini mini).

With one click the object is reproduced repeatedly until the production area is completely filled. Very simple and efficient! Now press “Start” and the Procusini will produce a large number of objects one after the other. This saves time.

Ideal e.g. for the mise en place of events.

The number of objects depends on the size and height of the objects to be printed. Depending on the size, up to 30 letterings can be printed with one cartridge filling.

With the Procusini 3D Choco printer Performance Stack this production performance is available twice.

Since only 3 components come into contact with the food during production, every Procusini model can be cleaned quickly and easily within a few minutes.

With the integrated cleaning function, the stamp can be removed from the print head and wiped with a damp cloth. The stainless steel cartridge and the silicone mat can be cleaned under warm running water. That's all.

In the Procusini Club you have online access to numerous applications and up to 1,000 free templates, which you can also change in size and height yourself.

In addition, you can use the applications in the Procusini Club to create individual lettering and your own logos.

You can find more information about the Procusini Club here.

The warranty for a Procusini is 12 months.

If you have any questions or problems with your Procusini, please contact our service team directly: service@procusini.com

The Procusini 3D Choco printer is maintenance-free.

The dimensions of the Procusini 3D Choco printer are: width 700 mm x depth 500 mm x height 480 mm

The Basic, Starter and Premium packages offer varying degrees of everything you need to get started straight away.

The Available accessories for the Procusini 3D Choco printer can be found here.

We would like to recommend that you supplement your order with a selection of Procusini 3D Choco refills so that you always have enough 3D Choco in stock for production.

Everything for a quick and successful start is included in the Procusini packages.

An international 12 volt power supply, 230-240 volts, 50/60 Hz with a standard plug is part of the scope of delivery. This means that a Procusini can be operated worldwide.

A room temperature of 20 - 22 °C has proven to be ideal for good printing results.

Questions and answers

Procusini 3D chocolate printer

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Procusini 3D chocolate printer

Ideal for e.g. personalized chocolates and small series (30 - 100 pieces) of creative chocolate objects in the confectionery/chocolateries sector. So wherever the ability to use your own chocolate is an essential requirement.

With the Procusini Performance Stack you double the capacity compared to the Procusini Single with an identical footprint.

With a Procusini 3D chocolate printer, the usable printing area and printing height is 500 x 300 x 100 mm (height).

With the Procusini 3D chocolate printer Performance Stack this printing area is available twice. With unchanged space requirements.

For events with 100-300 guests we recommend using the Procusini 3D chocolate printer Performance Stack.

The Procusini 3D chocolate printer can be used to process both your own chocolate and the original Procusini 3D Choco Refills. 

Please note the instructions for using your own chocolate .

Procusini 3D Choco Refills are available in different colors and are optimally matched to the Procusini devices - with a guarantee of success.

More information about Procusini 3D Choco Refills .

For printing your own pasty foods, we recommend the Procusini Research 3D food printer .

The usable printing area and printing height is 500 x 300 x 100 mm (height)

With the Procusini 3D chocolate printer Performance Stack this printing area is available twice. With unchanged space requirements.

The production time depends on the object size and the height of the object.

Example 1: The lettering “Future” (77 x 39 x 4 mm) with 3D Choco takes 3.5 minutes

Example 2: The name “Lisa” (53 x 25 x 4 mm) with 3D Choco takes 1.8 minutes

With the Procusini 3D chocolate printer Performance Stack the output is doubled, i.e. H. Two objects can be produced in the specified times.

Note: The production speed is higher than with the Procusini mini.

The usable volume of the cartridge is 60 ml and the stainless steel nozzle has a diameter of 1.0 mm

The “Exclusive Small Series” application in the Procusini Club allows the production of a larger number of objects (applies to all models except Procusini mini).

With one click the object is reproduced repeatedly until the production area is completely filled. Very simple and efficient! Now press “Start” and the Procusini will produce a large number of objects one after the other. This saves time.

Ideal e.g. for the mise en place of events.

The number of objects depends on the size and height of the objects to be printed. Depending on the size, up to 30 letterings can be printed with one cartridge filling.

With the Procusini 3D chocolate printer Performance Stack this production performance is available twice.

Since only 3 components come into contact with the food during production, every Procusini model can be cleaned quickly and easily within a few minutes.

With the integrated cleaning function, the stamp can be removed from the print head and wiped with a damp cloth. The stainless steel cartridge and the silicone mat can be cleaned under warm running water. That's all.

In the Procusini Club you have online access to numerous applications and up to 1,000 free templates, which you can also change in size and height yourself.

In addition, you can use the applications in the Procusini Club to create individual lettering and your own logos.

You can find more information about the Procusini Club here.

The warranty for a Procusini is 12 months.

If you have any questions or problems with your Procusini, please contact our service team directly: service@procusini.com

The Procusini 3D chocolate printer is maintenance-free.

The dimensions of the Procusini 3D chocolate printer are: width 700 mm x depth 500 mm x height 480 mm

The Basic, Starter and Premium packages offer varying degrees of everything you need to get started straight away.

The available accessories for the Procusini 3D chocolate printer can be found here .

Everything for a quick and successful start is included in the Procusini packages.

An international 12 volt power supply, 230-240 volts, 50/60 Hz with a standard plug is part of the scope of delivery. This means that a Procusini can be operated worldwide.

A room temperature of 20 - 22 °C has proven to be ideal for good printing results.

Questions and answers

Procusini Research 3D food printer

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Procusini Research 3D food printer

The Procusini Research is perfect for experimenting with various own pasty foods in research and teaching. To do this, you can individual settings of all relevant parameters, such as: temperature, speed and flow rate. 

Three different nozzle diameters are also available for the Procusini Research. These expand their scope for action with regard to the maximum particle size of the food used.

Please note the basic instructions for using your own food .

In principle, various own foods can be used. The food used needs a pasty, homogeneous and stable consistency so that it can be extruded and retain its shape even after printing.

The particle size should definitely be matched to the selected nozzle diameter. To avoid clogging of the nozzle, the maximum particle size should always be smaller than the selected nozzle diameter. Procusini Research offers dosing tips with 3 different nozzle diameters.

In addition to using your own food, you can of course also use your own chocolate and the original Procusini 3D Choco Refills with the Procusini Single Research. 

Please note the instructions for using your own chocolate .

Procusini 3D Choco Refills are available in different colors and are optimally matched to the Procusini devices - with a guarantee of success. 

More information about Procusini 3D Choco Refills

The usable printing area and printing height is 500 x 300 x 100 mm (height)

The usable volume of the cartridge is 60 ml and the stainless steel nozzle has a diameter of either 1.0 or 1.2 mm.

The production time depends on the object size and the height of the object.

Example 1: The lettering “Future” (77 x 39 x 4 mm) with 3D Choco takes 3.5 minutes

Example 2: The name “Lisa” (53 x 25 x 4 mm) with 3D Choco takes 1.8 minutes

The production times mentioned above refer to the use of original Procusini 3D Choco Refills. These may vary depending on the food you use, its specific properties and the settings you use accordingly.

Note: The production speed is higher than with the Procusini mini.

The “Exclusive Small Series” application in the Procusini Club allows the production of a larger number of objects (applies to all models except Procusini mini).

With one click the object is duplicated until the production area is completely filled. Very simple and efficient! Now press “Start” and the Procusini will produce a large number of objects one after the other. That saves time.

The number of objects depends on the size and height of the objects to be printed. Depending on the size, up to 30 letterings can be printed with one cartridge filling.

Everything for a quick and successful start is included in the Procusini packages.

An international 12 volt power supply, 230-240 volts, 50/60 Hz with a standard plug is part of the scope of delivery. This means that a Procusini can be operated worldwide.

A room temperature of 20 - 22 °C has proven to be ideal for good printing results.

Since only 3 components come into contact with the food during production, every Procusini model can be cleaned quickly and easily within a few minutes.

With the integrated cleaning function, the stamp can be removed from the print head and wiped with a damp cloth. The stainless steel cartridge and the silicone mat can be cleaned under warm running water. That's all.

The warranty for a Procusini is 12 months.

If you have any questions or problems with your Procusini, please contact our service team directly: service@procusini.com

The Procusini 5.0 3D food printer is maintenance-free.

The dimensions of the Procusini Research 3D food printer are: width 700 mm x depth 500 mm x height 480 mm

The Basic, Starter and Premium packages offer varying degrees of everything you need to get started straight away.

You can find the available accessories for the Procusini Refill 3D food printer here.

Downloads & Videos

Here you will find all data sheets, flyers and instructions for download